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Product Description

The Free Basic Consultation is designed to address your computer issues efficiently. Our team conducts an initial review, discusses findings, and advises on the optimal course of action. Basic troubleshooting is included, but full repairs are excluded from this session. We use this assessment to determine if a comprehensive diagnostic is necessary to resolve complex problems. Should a repair be necessary, we provide a detailed cost estimate. Complex issues may require our paid Comprehensive Computer Diagnostic, which involves extensive hardware and software inspection to ensure accuracy.

• Unlimited general troubleshooting. Free basic consultation.
• Remote technical support (4 hour SLA)
• Remote Monitoring & Management
• Automated patch management
• Printer troubleshooting
• Software setup and support
• Hardware/Software troubleshooting
• Advanced or comprehensive troubleshooting such as virus removal and operating system repair may be at an additional cost.**